Karen Lumley, Member of Parliament for Redditch, recently visited iForce’s fulfilment centre in Redditch, where the UK’s leading specialist outsourced logistics company fulfils the orders for John Lewis Direct’s online shopping customers.
Martin Fleming of iForce and Phil Courtney of John Lewis gave Karen Lumley insightful overviews of the operation and then, along with iForce Logistics Director, Mark Needham, conducted a tour of the centre. iForce has been providing efulfilment services to the hugely successful John Lewis Direct online retail operation since 2001. These operations were transferred to the 232,678 sq ft warehouse in Redditch at the end of 2007 to facilitate continued phenomenal growth for the online retailer.
After the tour Karen took the opportunity to meet with several iForce colleagues for an open ‘Question and Answer’ session, which covered a range of topics including pensions, the NHS, schools, further education and the economy. The visit was then rounded off when the local MP took the opportunity to get involved in iForce’s fulfilment process by packing a John Lewis order.
iForce is the UK’s leading specialist outsourced logistics operator offering end-to-end solutions to its clients’ business challenges. The company has become well known for the e-fulfilment and returns processing services that it provides for many leading high street names, such as John Lewis Direct.
Commenting on the visit iForce’s Mark Needham said: “It was a pleasure to show Karen round the site and we are grateful for the interest that she has shown in our operations and our colleagues. iForce is tremendously proud to be operating out of Redditch and a great many local people have become our colleagues, making a valuable contribution to the incredible success that John Lewis Direct is achieving in the online retail market.”
Karen said of the visit: “I really enjoyed visiting iForce and meeting their fantastic team to hear their thoughts on a variety of subjects. I had fun learning how to pack and dispatch goods but I’m not sure if I’m up to their high standards”.
Karen is pictured with iForce Staff Member Todd Regan. (www.iforcegroup.com)